Purchases at SHEIN with cashback in Austria
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (383)
Therefore, we publish only our customers' reviews.
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The purchases in this store are good only the first time you place an order for this application, the cashback is not reflected and I put the review of the order I hope and it will be resolved soon
Hello.
It is very sad that your cashback did not appear. We will do everything in our power to help you in this situation. The status of your application can be tracked in the "Orders and finances" section.
If you have any questions, do not hesitate to contact us through the Help section of your account. We are always ready to help you;)
Sincerely,
LetyShops team
My sacback is reflected in minutes I have not yet withdrawn, but everything has come to me very well in a timely manner. Besides, buying online is better thanks to this app.
I like the clothes, it is of quality for the price it has
I placed an order at the end of March 2021 making sure I had activated the refund, I have waited for 10 days, but there are no pending credits, I sent the refund request and I am still waiting for the request to be confirmed. Regarding the shein store, I really liked their clothes, delivery times have always been shorter and orders always in perfect condition and complete.
Hello Karla.
Thanks for your opinion.
Don't worry, please, we will do everything to find your cashback. It is true that sometimes there are incidents, where the cashback is not recorded, but we never leave the users without a solution and answer.
We have contacted our partners to find out the reason for the loss of your cashback. As soon as we receive the reply, we will inform you. Follow the status of your request.
Sincerely,
LetyShops team
The delivery time varies but everything is super safe, you should read the reviews to guide you on the sizes and quality of the fabrics, I like it a lot because they have many garments and at a very good price.
The estimated delivery time even coincides, it usually arrives earlier. The quality is usually good in relation to the price.
The truth is I am delighted with this page, mem have always made the corresponding refunds Sometimes it is not credited and you have to make the claim but they have always solved it, it does not take more than 2 months and you already have the refund, I will always continue to use it
Hi Kevin.
Thank you for leaving your comment. We are always happy to help you ❤
Sincerely,
LetyShops team
This app is incredibly good, sometimes it takes time for orders to be credited but it's so great when they credit you several at the same time, until now I have never been denied any of my orders: 3 is great
Good app and even better complemented with clothing stores, although it takes time to give the cashback
Hello,
Thanks for your comment ;)
The waiting time is the condition of each store, and that information is indicated on the page of each store that is among the members of LetyShops.
We would also like the cashback to be credited faster, but we have to wait for it with our users.
Sincerely,
LetyShops team
I'm tired of always having to send a report that they didn't give me the cashback. Also on one occasion the cashback was increased and if they give it to me they will not give it to me increased I'm sure. What a bummer
Hi Cinthya.
We are sorry that you have such a situation.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We see that you have the requests for the lost cashback in your personal account. Follow their status, please.
If you have any questions, do not hesitate to contact us through the Help section of your account.
Sincerely,
LetyShops team
