My purchases through them on Shein have generally been fine, but on several occasions, they didn't register my cashback. When I purchased from La Casa del Libro, they rejected it, and at El Corte Inglés, they registered €0 cashback. So... my experience isn't all that great.
Hello.
Thank you for sharing your experience. It's true that there are issues with cashback, but we never leave users without a solution or response. If any of your purchases haven't been registered, please create an automatic request in the "My Cashback" section of your account. We'll do everything possible to find the refund and return it to you. For other questions, you can always write to support@letyshops.com ❤
All the best.