It's great. Sometimes it doesn't recognize transactions and you have to request cashback, but usually it's not a problem. So far, I'm only having problems with a Zalando Prive order. I've been using the app for over two years and will definitely continue.
Hello.
Thank you very much for describing your experience using our service. Unfortunately, we're still waiting for a response from our partners. Don't worry, we'll help you with this inconvenience in any case. If the wait time expires, a ticket will be created and our agent will contact you.
All the best.
Overall, pretty good. The only problem I had with a large 11.11 purchase on AliExpress was that it didn't register the purchase, so I didn't get the cashback either. Another drawback I see is that it takes too long to verify the purchase. Otherwise, pretty good.
Hello, Nieves.
Please don't worry. It may take up to 5 days for the cashback for your AliExpress order to appear in your account as "Pending." If it doesn't appear, please create an automatic request in the "My Cashback" section of your account. We'll do everything we can to find the refund and return it to you.
Take care ❤
I'm very happy with this app. The only thing I would improve is that in some stores it does accept cashback, but in others it doesn't, and you have to do it manually and wait much longer.
Hello.
If we can't find the missing cashback in our system, we have to send the requests to our partners (only if the store accepts them). This process can take 2-4 months, and unfortunately, we can't expedite it.
Greetings and thank you for choosing our service❤