Purchases at SHEIN with cashback in United Arab Emirates
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (383)
Therefore, we publish only our customers' reviews.
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My compensation was never reflected
Good afternoon.
We understand that you are dissatisfied. So do we, because if the purchase is not automatically shown in the personal account of the service, the partners do not give us the reward from which the refund is generated. If you have questions, you can always contact our helpdesk.
Sincerely,
LetyShops team
At first, everything very well, I received my cashbacks but when I started to buy with a greater amount of money, none were reflected, I made inquiries and they told me that the answer is 6 weeks, those 6 weeks pass and they tell me that another 6 weeks, and They keep giving me the same advice that I already followed to the letter, I don't know why it is not reflected if I can see the times of my transitions right here, I am very disappointed
Good afternoon.
The value of the goods does not affect in any way the setting of the cashback. It's a shame you have such an opinion. We turn to partners to find the cause of the loss of cashback. The advisor controls this situation and will notify you as soon as he receives the data.
Sincerely,
LetyShops team
