Purchases at Фокстрот UA with cashback in United Arab Emirates
Кешбек не нараховується за замовлення:
- оформлені в застосунку Foxtrot.ua;
- по безготівковому розрахунку юридичних осіб;
- сплачені бонусами. Якщо оплата була частковою, кешбек нараховується на суму без урахування бонусів;
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо);
- сплачені картками банків з функцією кешбеку (наприклад, Monobank, ПриватБанк, Глобус, Izibank та iн). Ця умова діє в період промо Foxtrot і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків будуть відхилені під час звірки.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Reviews on Фокстрот UA (284)
Therefore, we publish only our customers' reviews.
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We sent a used product, in an open box, with scratches and other defects. I called them for 4 days and every time I was promised that they would contact me within 3 hours, Of course it did not happen. Complete ignore. Cashback is also not credited, the order is re-created, and the order with cashback is canceled. Scammers.
Good day!
An error might have occurred while processing your order.
Foxtrot has established itself as a responsible partner. We believe that the issue will be resolved.
Sincerely,
LetyShops team
The order was canceled, under the pretext that they had to manually check something with payment. We reissued immediately ourselves, so there can be no question of any cashback. I do not recommend this store.
Hello!
Foxtrot UA has established itself as a reliable partner. It is a pity that such a situation has arisen. In the event of such difficulties, we recommend re-placing the order yourself, through our service.
Sincerely,
LetyShops team
Therefore, I wrote that they were deceiving. I bought a refrigerator and a washing machine on the same day, according to the same scheme: today I ordered a foxtrot through the website, tomorrow I took it at the point of issue. The checks are all there. Cashback for a washing machine is less - it was charged, for a refrigerator - more. Not credited. As a result, they wrote that they did not take the goods, and the check, oddly enough, is not a confirmation for them !!!
Hello!
We are sorry that this situation has arisen.
Please specify the order number when purchasing the product.
Sincerely,
LetyShops team
Cheating! After buying a refrigerator, I received a negative answer about cashback. It was reported that this order has been canceled. Therefore, the store did not transfer the reward. The order was reissued in the store or posted as an offline purchase.
Good day!
Indeed, the cashback was rejected during data reconciliation. We turned to our partners to clarify the reasons. In response, we were informed that the order placed through our service was not redeemed. In this case, the commission for the purchase is not transferred, and the cashback is not charged.
Sincerely,
LetyShops team
For Foxtrot I am mediocre (there were not very pleasant cases). Bonuses from previous purchases remained. I ordered an electric kettle. A few days after the order, the manager called and said that the kettle had arrived broken. Ok, it doesn't burn for me. Redesigned the order. Then, after a working day, I realized that there would be no cashback. But no, the cashback came in, and earlier than it should have and 14 days have not passed. Thanks to LetyShops for the service.
Maxim, good afternoon!
It's great that the cashback was credited to the balance for the purchase! :)
We advise you to re-place your order through our service if such situations arise.
Sincerely,
LetyShops team
